FREQUENTLY ASKED QUESTIONS
Everything you need to know about our research peptides.
General Questions
What are research peptides?
Peptides are short chains of amino acids used in laboratory research. They play a key role in scientific studies related to cellular function, receptor binding, and molecular biology. Our peptides are synthesized to the highest purity standards for in-vitro research use only.
Are your peptides legal in Canada?
Yes, research peptides are legal for in-vitro research purposes in Canada. They are not intended for human consumption, veterinary use, or any clinical applications. Purchasers are responsible for ensuring compliance with all applicable local regulations.
Who can purchase from Jartides?
You must be 21 years of age or older and confirm that your purchase is intended for in-vitro research purposes only. By placing an order, you agree to our terms of service and acknowledge that our products are not for human consumption.
How do you verify purity?
All products undergo HPLC (High-Performance Liquid Chromatography) and Mass Spectrometry testing by independent third-party laboratories. Certificates of Analysis (COAs) are available for every batch and can be viewed on our COA page.
Do you ship internationally?
Yes, we ship worldwide. Buyers are responsible for understanding and complying with their local regulations regarding the importation of research peptides. International shipping times and customs processing may vary by destination.
Orders & Shipping
Is packaging discreet?
Yes, all orders ship in plain, unmarked packaging. Your privacy is important to us.
What payment methods do you accept?
Buyers worldwide pay via PayPal Friends & Family (username JanJTP). Canadian customers pay by Interac E-Transfer to rayanwaleed7788@gmail.com, then text the order number to 226-344-6897 to confirm.
What is your return/refund policy?
If your product arrives damaged or the quality is not correct, contact us within 30 days for a replacement or full refund. Products must be in sealed packaging.
How do I track my order?
You’ll receive a confirmation email with a tracking number once your order has shipped. You can use this tracking number to monitor your delivery status in real time.
Still have questions?
Our team is happy to help. Reach out and we'll get back to you as soon as possible.